Frequently Asked Questions

Our shipping team works Monday - Friday, 9 am - 5 pm PST. Orders placed before 11 am PST will ship out the same day. Orders placed after this will ship out the following business day. Orders are usually delivered within 3-5 business days once shipped, depending on the delivery location.
International orders are primarily shipped with UPS, but may be shipped with USPS if the delivery address is a PO Box. International orders are expected to be delivered in 7-10 business days. In rare cases, customs clearance may take additional time if the package is randomly selected for inspection.

Yes, the REVIV3 product line consists of 7 products. In addition to the REVIV3 3-PART SYSTEM, we also offer 2 corrective products and 2 styling products.

Corrective Products:
BOOST – Biotin Cellular Complex 1.7oz
MEND – Deep Repair Hair Masque 5.1oz

Styling Products:
THICKEN – Thickening Spray 6.8oz
PROTECT – Thermal Protector Spray 6.8oz

Most hair care products are designed to address the dead keratin fiber, commonly known as hair, and are formulated to cleanse and moisturize hair fibers only. REVIV3 products are formulated very differently, to care for the scalp first, as a healthy scalp results in healthy, full, and luscious hair growth.

REVIV3 products are first and foremost skin care products for the scalp, which is a living organic tissue that benefits from nutrients and vitamins just as any other part of your body does. Our products eradicate environmental residue, restore moisture, and remove buildup left behind from other hair care products, while deeply cleansing and moisturizing, to achieve optimal health for your scalp, hair follicles and hair stems. All essential elements for healthy hair growth.

Of course! Since 2015 Reviv3 has been the preferred product for thinning hair by thousands of salon professionals. And while we view all our stylists as 'All-Stars', many of them are considered 'All-Stars' by popular standards. REVIV3 products are promoted and used by stylists across the globe, such as Kristoff Ball of Beverly Hills, who has embraced the REVIV3 approach to a healthy scalp and hair, and recommends our products to his celebrity clientele.

Education is available for salon owners and their stylists via REVIV3 seminars. We also offer in-salon/on-location training in our areas of distribution. Additionally, we continue to add online training programs to our platform in the form of video, protocol, and ingredient explanations, etc.

REVIV3 products have a pH range of 5.0 to 6.5, depending on the product.

Yes, due to the natural ingredients in REVIV3 products, they should be used within 12 months of opening. After 12 months, the product may simply not be as effective.

Yes, absolutely! In fact, we recommend using the REVIV3 3-PART SYSTEM before applying color as the system does a great job of removing impurities and debris from hair stems resulting in better color retention while protecting the scalp from harsh chemicals which can cause inflammation and damage hair follicles.

No, on the contrary, REVIV3 formulas for chemically enhanced hair will help to extend the longevity of your hair color.

For optimal results, we recommend using the REVIV3 3-PART SYSTEM daily. However, if daily wash is not practical, we recommend a minimum of 3 times per week while supplementing with using TREAT (step 3) nightly, before bedtime.

Yes, anyone can benefit from using REVIV3 products. For optimal results, however, we do recommend daily use or a minimum of 3 times per week while supplementing with TREAT (step 3) nightly before bedtime.

It is safe to use the 3-step system with minoxidil-based products. The shampoo and the conditioner may be applied as instructed, and we recommend using Treat before using minoxidil-based products.

Yes, REVIV3 products are safe for use in conjunction with Propecia and can assist with promoting a healthy scalp environment to promote healthy hair growth.
*Propecia is a registered trademark and product of Merck & Co. Inc.

REVIV3 products may be used indefinitely, for as long as you desire to maintain a healthy scalp environment and promote healthy hair growth.

No, there are no known side effects from using, or discontinuing the use of, REVIV3 products. However, if you discontinue using REVIV3, you will, of course, no longer receive the benefits of the products.

While BOOST Biotin Cellular Complex is known to achieve excellent results, it is not recommended that you use BOOST in place of TREAT Micro-Activ3 treatment, as TREAT is specifically formulated to enhance the performance of PREP & PRIME (step 1 & 2 of the 3 part system). Boost is an excellent optional supplement to the REVIV3 3-PART SYSTEM.

No, using REVIV3 prep cleanser twice does not improve its effectiveness in removing environmental residue or DHT. However, if you use styling products and hairspray regularly, a second lathering is recommended.

All products in the 3-part system should be applied to hair and scalp. This is essential for the products to work effectively. Once applied, use a gentle massage to cover all areas of scalp with PREP and PRIME before rinse. It's recommended to leave PREP on hair and scalp for 1 minute and PRIME for 3 minutes before rinse.

Yes, REVIV3 products are hypoallergenic and are not likely to cause an allergic reaction. Our products have been used by tens of thousands of individuals around the world with no known harmful side effects.

Yes, because REVIV3 products are formulated to significantly improve the health of your scalp, they assist with all scalp-related concerns, including dandruff.

Yes, when you begin using the REVIV3 3-PART SYSTEM, you may notice an initial increase in hair loss. This is because REVIV3 products are designed to remove buildup on the scalp and, as such, many hairs in the telogen phase may be released. The telogen phase is the resting phase when the mature hair is about to be shed or replaced; about 15% of hairs are in this phase at any given time. During this phase, hairs appear to be attached, but actually only remain connected to the scalp due to buildup. Since REVIV3 products remove buildup, hairs in the telogen phase are released more quickly. This process allows for new and healthy hair to grow.

While REVIV3 prime Moisture+ Conditioning treatment does provide UV and heat protection, we recommend also applying the REVIV3 PROTECT Thermal Protector spray, as it offers added protection against the heat of blow dryers, curlers, and flat irons.

Yes, all REVIV3 products are water soluble, meaning that they solubilize through water.

Yes, daily use of the REVIV3 3-PART SYSTEM cleanses excess sebum containing elevated levels of Dihydrotestosterone (DHT) from the scalp and hair. DHT is known as a major contributing factor for hair loss in both women and men.

The great majority of people who use the REVIV3 3-PART SYSTEM will notice a significant reduction in hair loss, an increase in hair density, thickness and volume, and improved moisture control. REVIV3 3-PART SYSTEM also reduces scalp inflammations of various types and degrees which is also known as a common cause of hair loss. In addition, the system unclogs follicles allowing for healthier, stronger hair to grow.

Results vary based on many factors. Most importantly, frequency and the correct application of the system. It is essential to use all product on scalp through a gentle massage for proper absorption of the ingredients. If applied correctly, a great majority of our clients have noticed benefits within 30 to 60 days.

Although the majority of our ingredients are plant-based, some products contain Keratin Amino Acids which our research shows is extremely beneficial for follicle health as well as Honeyquat which contains many anti-inflammatory properties. So unfortunately, all products are not 100% vegan.

No. Animal tests are neither conducted nor commissioned for any Reviv3 products, formulations or ingredients. All Reviv3 products are entirely cruelty free.

While REVIV3 products are deemed safe for use during pregnancy and breastfeeding, and there are no known side effects of use, it is always advised to consult with your physician during pregnancy, when breastfeeding, or when undergoing any other medical treatments.
REVIV3 products are, in fact, recommended to help maintain a healthy scalp and to prevent textural changes through the postnatal period. For optimal results, use the REVIV3 3-PART SYSTEM every day for at least 6 months following childbirth.

REVIV3 products are safe for use while undergoing chemotherapy treatments and there are no known side effects of use, however, it is always advised to consult with your physician before use.
REVIV3 products are, in fact, beneficial in promoting a healthy scalp and preventing hair loss (alopecia), which is a common side effect of chemotherapy. For optimal results, begin using the REVIV3 3-PART SYSTEM at least two weeks prior to beginning chemotherapy and then use the 3-PART SYSTEM every day, along with twice daily applications of REVIV3 boost Biotin Cellular Complex to the entire scalp.

Yes, REVIV3 products are very effective in the treatment of alopecia as the formulas promote a healthy scalp environment and encourage healthy hair growth. While alopecia cannot be cured, REVIV3 can help in the treatment of the symptoms and help in maintaining healthy follicles.

Yes. Stress related hair loss is mainly caused by a depletion of vitamins, and the insufficient intake of nutrients. Daily use of the REVIV3 3-PART SYSTEM will replenish your scalp and hair shafts with the nutrients and increase circulation to the scalp for better absorption which should significantly help with areas affected by stress related hair loss.

While different medications result in hair loss for different reasons, the REVIV3 3-PART SYSTEM has been shown to assist with hair thinning as a result of medications, such as thyroid treatment and hormone replacement.
For optimal results, use the REVIV3 3-PART SYSTEM daily as directed and apply REVIV3 BOOST Biotin Cellular Complex to any visible areas of your scalp for a minimum of 3 times per week.

Yes, the REVIV3 3-PART SYSTEM can assist with hair thinning as a result of hormonal changes. For optimal results, use the REVIV3 3-PART SYSTEM daily as directed and supplement your regimen with REVIV3 BOOST Biotin Cellular Complex at a minimum of 3 times per week to any visible areas of your scalp.

In cases dieting is causing depletion in nutrients (such as extreme dieting or the unadvisable crash dieting), Reviv3 can replenish essential nutrients and amino acids essential to maintaining follicle health and promote natural hair growth.

Yes All REVIV3 products are color-safe and sulfate-free (SLS-free).

No. All REVIV3 products and natural and plant-based and do not contain any drugs including Minoxidil.

No. REVIV3 products are entirely alcohol-free.

No. REVIV3 products never contain formaldehyde.

No, REVIV3 products are entirely free of lanolin.

REVIV3 products do not contain petroleum-based perfume; REVIV3 PREP & MEND contain non petroleum-based perfume.

No, REVIV3 products do not contain sodium laureth or lauryl sulfate.

No, REVIV3 products do not contain metallic salts or sodium chloride.

REVIV3 PREP contains wheat protein, however, research has shown products such as shampoo do not trigger a celiac disease response as the products are not digested as with food. However, we strongly advise that you consult a physician before using PREP as a precautionary measure and to confirm products are safe to use for you.

Yes, Serenoa Serrulata is the Latin name for Saw Palmetto.

REVIV3 products are expertly formulated to achieve specific results and each product contains a blend of proprietary ingredient combinations and vitamin complex, rather than a single active ingredient. This is the primary reason why the products are highly effective.

No. Reviv3 TREAT does not contain sulfur or any harsh chemicals.

No, none of Reviv3 products contain hormones.

You can find a complete list of all our ingredients listed on our website REVIV3.COM, in every product page under the tab "INGREDIENTS".